Privacy Policy

Who we are

Lift Republic is a trading name of Clockwise Ltd (company no. 15143248), registered in England & Wales — a coaching business operating from London and serving clients worldwide. Clockwise Ltd is the data controller for the personal data described here. For any data or privacy matter, email hello@liftrepublic.com. We take a privacy-first approach, only collect what we need, and never sell your data.

Information we collect

• Enquiries: when you contact us, your name, email, chosen goal and message.
• Purchases: when you buy a plan, your payment is processed by Stripe; we receive confirmation and basic billing details, never your full card number.
• Analytics: how the site is used — the pages viewed, time on page and how far down they were read, clicks, form submissions, quiz answers and page-speed measurements — each with the time, the referring website, your IP address and the network it belongs to, approximate location (from the IP address), browser, device, language and a random visitor identifier kept in a cookie. We record this with our own analytics service and with Google Analytics. We never build advertising profiles.
• Coaching clients: with your explicit consent, the wearable and health data you choose to connect (e.g. Garmin, Strava, Whoop, Apple Health, Hevy), used solely to coach you.

How we use your information

• To respond to your enquiry and arrange your consultation.
• To deliver and personalise your coaching programme.
• To send you marketing email only where you've opted in — with one-click unsubscribe in every message.
• To understand how the site is used and improve it and our services.

Lawful basis (UK GDPR)

• Enquiries: steps taken at your request prior to a contract.
• Coaching & payments: performance of our contract with you.
• Health & wearable data, and marketing email: your explicit consent, which you can withdraw at any time (every marketing email has a one-click unsubscribe).
• Analytics & site security: our legitimate interests in running and improving the site, balanced against your rights.

Cookies

Our own analytics sets _wsv, a random visitor identifier kept for two years (a copy is kept in your browser's local storage); _wss, a session marker that expires after 30 minutes without activity; and, if you opt out below, _wso, which remembers that choice. Our own team's browsers carry _wsi, so our visits are left out of the figures. Google Analytics sets _ga and _ga_<id> (two years) and keeps its data for 14 months. Our own records of visits are kept for as long as they help us run the site; records of automated traffic are deleted after 90 days. We do not use advertising cookies.

You can switch analytics off in this browser at any time, ours and Google's alike:

Who we share it with

We do not sell your data. We share it only with the processors needed to run the business, each under a data-processing agreement:

• Stripe Payments Europe Ltd — payment processing (EU/UK).
• Amazon Web Services EMEA SARL — sending our email (Amazon SES), from EU (Ireland) infrastructure.
• Railway — hosting and our database, in the EU (Amsterdam).
• Cloudflare — our own analytics service and member records.
• Google — Google Analytics.

Our processing is UK/EU-based. Where any provider processes data outside the UK, we rely on an appropriate safeguard (UK adequacy, or the UK International Data Transfer Addendum to the EU Standard Contractual Clauses).

How long we keep it

We keep enquiry and marketing data for up to 24 months after your last contact; coaching and payment records for as long as you're a client and up to 6 years afterwards (to meet tax and legal obligations), then delete or anonymise it. You can ask us to delete your data sooner where we're not legally required to keep it.

Your rights

Under UK GDPR you have the right to access, correct, delete or port your data, to object to or restrict its processing, and to withdraw consent at any time. To exercise any right, email hello@liftrepublic.com.

If you're unhappy with how we've handled your data, you can complain to the UK regulator, the Information Commissioner's Office, at ico.org.uk/make-a-complaint.

Contact

Questions about this policy? Email hello@liftrepublic.com.